This page explains our approach to privacy on our website and how it affects you.
In short, the following applies to our website:
* We collect anonymous usage statistics about your visit, like which of our pages you viewed.
* Some third parties like Facebook and Twitter may know you visited this website, if you use their services. We can't control them but we don't believe this knowledge poses any threat to you.
* If you share personally identifiable information with us we take great care to keep it safe and we'll never share it with others without your express permission.
* We never share your data with third parties except to help us deliver our own services.
These are just the key points. If you need details, keep reading.
We regularly review the taymouth.co.uk website for GDPR compliance and makes updates as appropriate. The website uses the HTTPS protocol and is in addition otherwise currently compliant.
Cookies are small pieces of data that websites store in their visitors' web browsers. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".
Cookies help to improve our services and give you a better experience. For example, they can show us which pages people visit most often, and which are not getting as much attention.
If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here.
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
Our email marketing lists are also managed by our webmaster, Web Smart Media. Therefore, some personal information may be shared with them for marketing purposes.
Facebook, Twitter and other social networks
These services provide social buttons and similar features which we use on our website - such as the "Like" and "Tweet" buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you're logged in; for example Facebook uses this to say "x of your friends like this". We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you're viewing this website, if you use their services (that isn't to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as the web browser you use and the screen resolution. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of up to 26 months.
You can learn more about Google Analytics or opt out if you wish.
Booking experiences and buying gift vouchers
When you book and experience or order a gift voucher on our website we will record specific personal information about you, such as your name and email address.
We also log account and transaction history for accounting purposes, and to monitor our business activities. Your information whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
These services are provided and managed by our webmaster, Web Smart Media.
Booking engine - SuperControl
We use SuperControl to take bookings through our website. We do this to provide a reliable and secure booking process while concentrating on our real business of hospitality. Any personal information you share when making a booking will be shared with SuperControl in order to process it.
You can learn more about SuperControl and their approach to privacy.
Online payments - Stripe
We use Stripe to process payments. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Stripe directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.
You can learn more about Stripe and their approach to privacy.
Online payments - Sagepay
We use Sage to process payments. By using a third party payment processor such as Sage we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Sage directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.
You can learn more about Sage and their approach to privacy.
We host the videos we produce on YouTube and embed these videos on our website. To do so we embed code that YouTube provides and we do not control ourselves. Because of this, YouTube may receive information about you such as which web browser you are using, or which YouTube account you are currently logged into. We do not have any access to that information, nor can we control how it is used.
Things you can do
You have legal control over your personal data, and so you may at any time:
* get a copy of any personal data we hold about you
* have any incorrect, inaccurate or incomplete data corrected
* ask that personal data be erased when it's no longer needed
* ask that your data is not used for marketing purposes
If you need to do so then please get in touch with us using the details below.